Purchase contract

Purchase Agreement

GENERAL TERMS

Scope of Application
These general terms regulate the legal relationship between the customer (hereinafter: the customer) and UAB "Konica Minolta Baltia Eesti Filiaal," registration code 10870452, located at Suur-Sõjamäe 37A, Soodevahe, 75322 Republic of Estonia (hereinafter: Konica Minolta), arising from the purchase of Konica Minolta products on the online platform www.konicaminolta.ee/shop (hereinafter: the web platform).

Use of the Web Platform
2.1. The customer undertakes to provide accurate, detailed, and correct information about the company when concluding a purchase agreement for products sold on the web platform.
2.2. Konica Minolta may refuse to conclude a purchase agreement if:
- the customer is a natural person;
- the customer's representative lacks the authority to conclude the contract;
- the customer's registration information is inaccurate, incomplete, or incorrect;
- the customer's creditworthiness is insufficient;
- the customer has repeatedly failed to fulfill contractual obligations despite warnings.
2.3. By providing information and entering into a purchase agreement, the customer confirms that they have the right to represent a legal entity and possesses documents proving this right.
2.4. The customer is prohibited from processing data submitted on the web platform that (i) is inherently illegal, provocative, defamatory, threatening, harmful, or otherwise prohibited; (ii) the processing of which the customer is not authorized based on legal requirements or agreements; (iii) violates the rights of third parties, including intellectual property and trade secret rights; and (iv) contains viruses or other harmful components.

Placing and Confirming Orders on the Web Platform
3.1. Through the web platform, the customer enters into a contract with Konica Minolta for the purchase of multifunctional copiers, printers, materials, and software (hereinafter: products).
3.2. Considering the technical description of the products, suitable options, print volumes displayed on the web platform, and purchase prices, the customer makes a selection of products that best meet their needs and expectations. Konica Minolta is not responsible for choices made by the customer on the e-store. The responsibility for compatibility with the customer's existing internal IT systems lies with the customer.
3.3. By placing an order on the e-store, the customer submits a legally binding offer to Konica Minolta for the conclusion of a purchase agreement for the selected products. The purchase agreement comes into effect after Konica Minolta has accepted it (given consent).
3.4. The receipt of the offer by Konica Minolta does not yet constitute acceptance. Acceptance is valid only if the customer receives a clear confirmation of the offer's approval from Konica Minolta by email.
3.5. The decision to accept the customer's offer rests with Konica Minolta. The reasons for rejecting the offer are stated in clause 2.2 of the purchase agreement.
3.6. By submitting the offer, the customer agrees to comply with these general terms.

Purchase Price
4.1. The confirmed purchase price is indicated on the web platform by Konica Minolta.
4.2. The purchase price includes the cost of delivering the products to the customer's specified location address and a one-time installation fee for the products. The products are handed over in export packaging and are protected until delivery to the customer's location address.
4.3. The invoice is sent to the customer's email address.
4.4. Unless otherwise specified, the customer must pay the purchase price in advance according to the Konica Minolta invoice received with the offer confirmation by transferring the amount to the bank account specified on the invoice.

Transfer of Ownership and Risk
5.1. Konica Minolta transfers the products to the customer after the complete payment of the purchase price. Konica Minolta has the right to demand the return of the products from the customer until the payment of the purchase price.
5.2. Konica Minolta bears the risk of accidental destruction and damage to the products until they are handed over to the customer.

Delivery
6.1. The deadline for delivering the products indicated on the web platform is approximate and non-binding. Konica Minolta does not compensate for any delays or damages resulting from delays.
6.2. The customer agrees that Konica Minolta may enter into a contract with a subcontractor for the delivery of the products.
6.3. The customer undertakes to inform Konica Minolta of any deviations or unsuitability in the products within five (5) working days from the date of handover.

Warranty: Replacement
7.1. Konica Minolta ensures that the products comply with the technical descriptions provided on the web platform. After receiving the products, the customer must promptly inspect or have them inspected and notify Konica Minolta of any defects or non-compliance.
7.2. Konica Minolta replaces defective products at its own expense if, during the inspection, it is found that the non-compliance with the contract terms existed at the time of handover and was not due to the customer's improper use or installation. The claim for replacement expires if the customer submits it more than twelve (12) months after the handover of the product.
7.3. The warranty period starts from the moment of handing over the product to the buyer.
7.4. The warranty does not apply to accessories (toner cartridge, drum/development unit, carrier, transfer belt/roller, fixing unit) or consumable parts used within the time specified by the manufacturer.
7.5. During the warranty period, Konica Minolta covers the costs of replacing parts not conforming due to manufacturer defects, as well as the costs of repair work.

Data Protection
8.1. The customer is responsible for the lawful processing of personal data (e.g., email addresses, IP addresses) used with the product. Konica Minolta is not responsible for such personal data and does not process the mentioned data.

Maintenance
9.1. The customer has the option to order maintenance or repair services offered by Konica Minolta for the product, subject to a separately agreed maintenance fee.

Liability
10.1. Konica Minolta is responsible for and compensates the customer for direct financial damage incurred. However, in the event of a breach of the purchase agreement by Konica Minolta, excluding intentional or gross negligence on the part of Konica Minolta, Konica Minolta does not compensate for indirect damage incurred by the customer (such as unrealized profit, lost income or revenue).

10.2. If Konica Minolta breaches the purchase agreement, except in the case of intentional or gross negligence on the part of Konica Minolta, Konica Minolta pays compensation in an amount corresponding to the monthly fee but not exceeding the total amount for the 12-month period preceding the breach. Konica Minolta compensates only for damage caused by intentional or gross negligence, taking into account that the obligation to compensate for damage arises only if the fact on which its liability is based is in such a causal relationship with the damage that the damage is a consequence of this fact.

Software
11.1. If the customer purchases software offered on the web platform, Konica Minolta grants a simple license for the use of the software without the right to transfer. The use of this purchase agreement includes the installation, transfer, opening, launching, or viewing of the software.
11.2. Ownership and intellectual property rights to the software belong to Konica Minolta and/or licensors.
11.3. The customer may use the software only for business purposes. The customer is prohibited from giving the software to third parties for use, selling, renting, sublicensing (transferring), or otherwise transferring it to third parties. The customer refrains from activities, including modifying, translating, transforming, violating integrity, decompiling, reverse engineering, or allowing third parties to do any of these.

11.4. The customer agrees to use the software in accordance with the licenses and/or terms of use displayed on the product screen during software installation (hereinafter: end-user license agreement).
11.5. Konica Minolta provides the software on an "as is" basis and does not provide a warranty for the suitability of the software for a specific purpose.

Final Provisions
12.1. In cases not provided for in the agreement, the parties are guided by the laws of the Republic of Estonia.
12.2. Disputes arising from the agreement are resolved through negotiations. In case of failure to reach an agreement, disputes shall be settled in Harju County Court.
12.3. The customer confirms that they use the web platform and conclude a purchase agreement for business purposes.
12.4. If any provision of the purchase agreement is deemed void, the agreement remains valid in all other respects. In place of such a void provision, the agreement applies another provision that best serves the purpose of the purchase agreement.
12.5. Amendments or additions to the purchase agreement are valid only if both parties have expressed their consent to this in electronic or written form.

Right to Refuse Direct Marketing
13.1. If you do not agree to receive messages, offers, or information about similar Konica Minolta products and services, please inform us by email: support.eshop@konicaminolta.ee.